One of Jake’s favorite quotations comes from Henry Ford: “Quality is doing the right thing when no one is looking.” He began Northwest Quality Roofing after years of experience in the industry with this ethic at the forefront of his plans. The company has grown since its inception on the foundation of doing what you say you will, without taking shortcuts. His goal is to build something lasting that his kids can be proud of when they get older.
As managing owner of the company, Jake enjoys being giving back to the Central Oregon community, giving good people family-wage jobs, and making sure customers are delighted with the results of their work. “We hire guys you’d like to have in your house,” he says.
When he’s not on a roof, behind a desk or driving around one of the iconic company vehicles, you may find Jake riding his Harley, building bikes, watching college football, or camping with his family.
Gretchen is our friendly, efficient front desk manager, providing administrative support to all areas of the business, as well as responding to all prospect and customer inquiries. Gretchen has been an integral part of the company’s success and strong reputation since its beginning.
“We have grown to the point where I am able to staff our office and ensure that our growing client base receives the timely service and follow up characteristic of Northwest Quality Roofing,” says Gretchen. “I enjoy what we do and the people we work with and our client relationships so much!
Gretchen enjoys camping and fishing with her family, cooking and riding their Harley with the Presidential Hubby.
Craig Blanchette is our Project Supervisor, assisting in the daily operations of the company, including quality assurance, scheduling, dispatch and placing orders.
“I joined Northwest Quality Roofing to help grow a great company in the community and in the industry,” says Craig. “This is truly a family-first company that stands behind its employees and values. It’s a good fit for me because the people I work with share similar goals and visions to my own.”
Craig is happily married with three children and two dogs and enjoys hiking and camping with his little tribe.
I started working here 3 years ago, and didn’t bring much experience to the table. Since day one I have made it my goal to not only learn as much as I can about the work we do, but how we aim to serve you better. I believe that the more you know, the more valuable you are to your team and to the community and customers you are seeking to serve. I am committed to continually growing my knowledge and experience so that I might do my part in helping this great company grow.
When I’m not working, I enjoy spending time in the great Central Oregon outdoors. I enjoy hiking, swimming, and I’ve started golfing on a regular basis. I’m not the greatest at it, but I know that improvement comes with hard work and time. I mostly enjoy spending time with a very special lady who has managed to put up with me for the past 4 years.